GENERAL TERMS AND CONDITIONS

1. offer
The offers on the website of Réjane Rosenberger Design GmbH are non-binding and subject to change. Small deviations of the delivered products compared to the original shown on the web are possible due to different screen settings. The individual pieces of jewelry may vary slightly in detail, as all products are "Handmade".

2. conclusion of contract
By clicking the button "Send order" you place a binding order, the goods contained in the shopping cart. The confirmation of receipt of your order follows immediately after sending the order by e-mail. If an item is no longer available, we willinform you immediately. The acceptance of the order by RE-Schmuck and thus the conclusion of the sales contract takes place only with the supply of the commodity. With the order, the customer acknowledges these terms and conditions.

3. confirmation of your order by e-mailAfter your order you will receive an e-mail from us, in which we inform you about the definite delivery date. Normally all our products can be delivered within four working days.

4. prices

The prices shown on the website are calculated in Swiss Francs or Euro at the current exchange rate. At Rejane Rosenberger Design there is no minimum order value, we are happy about every order.

5. payment

Your order can be made against prepayment (bank transfer), with TWINT or with credit card.

6.The deliveryis at the expense and risk of the customer. Please note that the amount must be transferred free of charges for the recipient (Réjane Rosenberger Design GmbH).

For deliveries abroad: Incurring costs at customs and the domestic VAT will be charged by the importing country. We have no influence on this.

If an ordered product should not be available at the time of the order, you will be informed immediately.

  • Items in 18K rose gold plated will be delivered within 10-12 days.
  • Items in 925 Sterling Silver will be delivered within 5-6 days.
  • Express deliveries can be requested and will be charged separately.

7. return policy / return

You have the right to cancel the purchase contract within threedays after receipt of the goods and return the goods at your own expense. The goods must be in perfect and undamaged condition and must be received in their original packaging, otherwise the right of return will be forfeited. Amounts already paid will be refunded, after deduction of delivery costs and any fees.

  • Excluded from the right of return are articles in SALE / OUTLET / ARTICLES WITH PROZENTEN and SPECIAL OFFERS.

8. defects

Warranty and liabilityObjections due to defects of the delivered articles must be made immediately, at the latest within three days by e-mail or by mail. To the extent permitted by law, liability for damages, for whatever legal reason, is excluded. In particular, Réjane Rosenberger Design GmbH is not liable for indirect damages or consequential damages.

9 Retention of Title / Place of Jurisdiction

The goods remain property of Réjane Rosenberger Design GmbH until full payment.

10 Place of jurisdiction and applicable law

These GTC and the contracts concluded on the basis of these GTC are subject to Swiss law excluding the UN Convention on Contracts for the International Sale of Goods (CISG). The ordinary courts at the registered office of RE-Schmuck shall have exclusive jurisdiction.

11. violation of property rights

If there is a suspicion that our website violates the property rights of a third party, we ask for immediate notification so that this can be checked as unbureaucratically as possible. In the case of export of our goods by our customers to areas outside of Switzerland, we assume no liability in the event that our products violate the property rights of third parties.

12. final provisions

Should any provision of these General Terms and Conditions prove to be invalid or ineffective, this shall not affect the validity of the remaining provisions.

13. data protection

Security / Data Protection A secure transmission of your data as well as an optimal protection of your privacy are very important to us. For this purpose we have taken the following measures: No data transfer, the data collected in connection with an order will not be passed on in principle. Only the offices entrusted with the processing of the order are given access to the data that is absolutely necessary for them: the logistics company receives your address details for the purpose of delivering the goods. It is guaranteed that all two data receiving places keep the requirements of the data security. Use of data In addition to the use of your data for the operational processing of an order, we statistically evaluate customer data in order to optimally adapt our assortment to the needs. As long as customers are registered with us for information services (e.g. newsletter), we also use our database to develop special offers tailored to customer groups and to communicate these. Retention of data Your data will be stored by us on a secure system and will only be retained for as long as is appropriate and therefore permissible with regard to the contractual relationship. Right to information In accordance with Art. 8 of the Data Protection Act (DSG), you can ask us at any time what information we have stored about you.

Réjane Rosenberger Design GmbH reserves the right to refuse orders according to the terms and conditions. Réjane Rosenberger Design GmbH reserves the right to adapt/change these GTCs at any time.

14. telephone or written information

Of course we are also available for you by telephone. You can reach us at 0041 44 491 50 00 during our office hours 10.00 - 18.00. Our staff will be happy to answer all your questions about our products.

You are also welcome to send us an e-mail:

info@rejanerosenberger.com for all questions about fashion and lifestyle

jewelry@rejanerosenberger.com for all questions about jewelry

accounting@rejanerosenberger.com for all questions about payments, invoices

Last revision: 17.1.2022